Returns
Returns
CombatCorner is now paperless. You will no longer receive a return form in your parcel. Everything is done online.
How do I return my order?
You have 14 days from the day you receive your package to return it to us.
Use the information below to make a return.
How do I return my order if I don't have an account? :
Please send your return to :
CombatCorner.ch
c/o Molardweb SA
Chemin de l’Emeraude 8
1214 Vernier
Don't forget to indicate the reason for the return.
Return process:
Repack your items. If you don't have any packaging, that's not a problem: simply place your items in something non-transparent, sealable and waterproof.
Enter your order number and e-mail address.
Indicate the reason for your return.
Take your return to the post office.
Once received, if your return is accepted, you will receive your refund within a maximum of 14 days.
Good to know...
For reasons of hygiene, we cannot offer refunds for cloth masks, mouth guards, shells, underwear, swimwear, compression shorts and punching bags.
Items must be unworn and unwashed with the original tag attached.
Please keep your orders separate. Returning more than one order in a single package may delay your refund.
Step 1
Log in to your account and go to "Orders" in the menu.
Step 2
Select the desired order.
Step 3
Select "Request replacement or refund" (check point 6 and 7 of the Terms and Conditions).
Step 4
Choose whether you want a refund or a replacement item.
Step 5
Select the products concerned and choose the reason for each product.
Step 6
Enter an optional additional comment and submit the refund request. We will review and release the application when all conditions are met.
Many thanks!
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